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Tag: Artificial Intelligence

  • Stop Artificial Intelligence (AI) from Increasing Unseen Bias in Our Organization

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    In a recent event, a business owner asked an important question – how can we stop AI from causing more significant problems in our organization? They gave an example of a team member often left out of emails due to personal conflicts or bias. How can we ensure their expertise is recognized when Microsoft 365’s CoPilot uses Microsoft Graph to analyze our emails for answers? Will it still see that person as an expert? If CoPilot uses Microsoft Graph to look at our emails and SharePoint files, is it just “crowd-sourcing” answers? If so, will it just highlight existing issues instead of unlocking our organization’s knowledge?

    We also need to consider different communication styles. For instance, how is their expertise captured and recognized if a team member is introverted or prefers face-to-face interactions over emails?

    Here are some strategies we came up with to tackle these challenges:

    Inclusive Communication Practices:

    Include all team members in relevant communications. Create email groups or Teams channels for every project. This way, everyone is informed and can share their ideas.

    AI Ethics Guidelines:

    Set rules for employees using AI tools like CoPilot and AI Builder. This way, AI won’t accidentally exclude certain team members. The aim is for AI tools to support human decision-making, not replace it.

    Regular Audits:

    Regularly check AI usage to find and fix any issues of bias or exclusion. Review the suggestions from CoPilot and the models built with AI Builder regularly to ensure they align with the organization’s values and ethics.

    Feedback Mechanisms:

    Set up ways for team members to report issues related to AI usage. This could be a dedicated Teams channel where employees can share their experiences and concerns.

    AI Training:

    Train employees on the ethical use of AI. Teach them how to use AI tools like CoPilot and AI Builder in a way that promotes inclusivity and fairness. This training could cover how to interpret and apply the suggestions from CoPilot and how to build and use models with AI Builder.

    By using these practices, businesses can promote a more inclusive and ethical use of AI.

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  • How Copilot Can Boost Your Productivity and Creativity with AI

    Jumpstart your AI Journey with Microsoft’s Copilot

    In the rapidly advancing world of technology, Artificial Intelligence (AI) has significantly impacted businesses, revolutionizing how we work and interact with data. One such AI innovation is Microsoft’s Copilot, a Generative AI chatbot.

    (Already a lot of new terms?  Check out our AI glossary blog. Wondering why everyone’s talking about AI? Check out our Why AI Matters blog.)

    What is Copilot?

    Copilot is an exceptionally capable AI that can converse with you.

    Before Generative AI Chatbots like Copilot, if we looked for answers to our questions via the internet, we would use a search engine like Google or Bing or go to a social forum like Reddit. All of these provide links to pre-created content that appears to be relevant and often does not have clear credentials. We then need to conduct further searches and validate those results to find an answer.

    Copilot does more than answer queries; it creates content – like emails, essays, blogs, and more.

    To map these ideas to AI concepts, Copilot is an exceptionally competent computer brain (artificial intelligence model) that can have a conversation (prompt and response) about what you ask in plain English (no coding required) and can create an answer unique to you and your question (generative AI).

    Want to learn more about AI in the Microsoft Cloud? Check outour blogs on AI.

    Why Should You Care about Copilot and AI?

    Microsoft found that most users save at least one hour a week using Copilot to augment their work, often many more. That’s more than 3X ROI in one month. However, your environment must be up to date with cybersecurity, data governance, and user training to fully leverage AI. If not, there is some technical debt you must pay down to move forward.

    Prepared organizations that take advantage of AI first will leapfrog those left behind. As shown in the chart at the top of this article, the change is faster and broader than the introduction of the Internet.

    Try it Out!

    If you want to try out Copilot, visit Microsoft Copilot at https://copilot.microsoft.com. If your questions involve sensitive data, like refining an annual plan or conducting product analysis, you may want to protect that data. If you have Microsoft Standard or Microsoft Business, you can log in with your account, and then your prompts are kept out of the AI’s model so others can’t see it when they converse with the model.

     

    Prompt Tips for Using Copilot

    Here are some tips for creating prompts or questions for Copilot:

    • Be Specific: Ask precise questions. For example, instead of “How to write an email?” ask, “How to write a professional email to a client regarding project updates?”.
    • Provide Context: Include relevant details. Share the formula and your goal if you need help with a spreadsheet formula.
    • Ask Directly: Don’t hesitate to ask Copilot directly. For instance, “What is the time difference between New York and London?” or “Help me draft a meeting agenda for a project kickoff.”
    • Use Proper Language: Ensure your prompts are grammatically correct and punctuated correctly for the best results.

     

    Prepare Your Environment

    • Microsoft Cloud Cybersecurity:To keep your data and devices safe, follow the best practices of cyber security, such as using multi-factor authentication (MFA) and applying security policies. Deploy AI solutions to detect and prevent breaches and attacks in the cloud and at the endpoint. Make sure your policies protect your data from unauthorized access or leakage.
    • Data Governance: SharePoint and OneDrive are great tools for storing and sharing files, but they can also become cluttered and chaotic if not managed properly. You may end up with multiple versions of the same document or files that are no longer relevant or accurate. If you use CoPilot to help you create content, you want it to use only the information that is appropriate and reliable for its decision-making. That’s why you must implement solid data governance policies defining how your files are organized, classified, and secured. You can’t rely on obscurity to protect your data. AI can find it if the user has the permission to see it.
    • Active Adoption and Change Management: Learning new technologies takes time and effort. In the past, many organizations relied on their team members to learn the technology independently, as they needed it. But with AI, CoPilot and other tools are evolving faster than ever. Waiting for your team to catch up will slow your adoption and productivity. You must engage your team early and often with training and updates on the new and deprecated features. This way, you can make the most of the AI tools and stay ahead of the curve.

    Want to learn more or move forward? Contact us.

  • Why AI Matters to Every Organization’s 2024 Plan

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    Why AI Matters to Every Organization’s 2024 Plan

    In the ever-evolving landscape of small business, staying competitive means leveraging tools that redefine efficiency and drive innovation. Artificial Intelligence (AI) represents a technological advancement and a transformative leap. At TechHouse, we’re committed to empowering small businesses by clarifying AI’s role and its rapid progression.

    AI: Standing on the Shoulders of Giants

    The pace of AI’s evolution is unmatched, even compared to groundbreaking technologies like processing chips, the internet, and now Microsoft CoPilot and Azure OpenAI. It’s not merely the speed of development but the scope of its influence that sets AI apart.

    • Processing Chips: They revolutionized computing power, and now AI extends this revolution, utilizing that power to learn, adapt, and enhance itself autonomously.
    • The Internet: It connected the world and democratized information. AI builds on this connectivity to deliver personalized experiences and automate intricate tasks, becoming a linchpin for contemporary business operations.

    AI’s Profound Impact on Performance Metrics

    For small business leaders, the evidence is compelling: AI is rapidly reshaping the economic landscape.

    • Adoption Rates: Internet usage among American adults grew from 50% to 93% over two decades. In stark contrast, AI, exemplified by platforms like ChatGPT, reached 1 million users in mere days, underscoring its immediate relevance and utility.
    • Market Growth: The AI market is projected to reach $407 billion by 2027, with a compound annual growth rate (CAGR) of 37.3% from 2023 to 2030. This growth far outpaces the semiconductor industry’s expected annual increase of 6 to 8%.
    • Impact on GDP: AI could contribute a 21% net increase to the US GDP by 2030, significantly exceeding the internet’s contribution of 3.4% to major economies’ GDP.
    • Annual Growth Rate: An anticipated annual growth rate of 37.3% from 2023 to 2030 highlights AI’s rapidly expanding role across various sectors. In contrast, from 1998 to 2018, over twice as many years, the semiconductor market grew from 65 Billion to 474 Billion, an annual growth rate of about 12.25%- remarkable but 1/3 of AI’s projected growth rate.

    The Urgency of AI Adoption for Small Businesses

    The message is clear: Integrating AI is not an option but a necessity for small businesses determined to succeed. Postponing AI adoption risks missing essential opportunities for advancement and ingenuity. Unlike other recent tech innovations, AI accelerates, equalizing the competitive landscape for small enterprises. Early adopters of AI will forge ahead, while laggards may face irrelevance.

    Conclusion

    AI signifies more than technological progress; it’s a revolution that profoundly alters performance metrics and redefines the realm of the possible. As a small business leader, including AI in your 2024 strategy is not just wise—it’s crucial. With AI, small businesses are positioned to compete and lead in their markets.

    Embrace AI and allow TechHouse to navigate you through this transformative era. Together, we’ll ensure your business survives and flourishes amidst technological advancements.

    Ready to take the next step? Contact TechHouse today for a personalized AI integration plan that will elevate your business to the forefront of innovation.

    Key Takeaways:

    1. AI’s market size and impact on GDP are based on forward-looking projections.
    2. Adoption rates and market growth underscore the swift embrace of AI technologies.
    3. AI’s influence on GDP and growth rate demonstrates its substantial economic impact.

    Invest in AI and propel your small business to unprecedented success. The future is here, and AI powers it.

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